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Submit a case to our support
team
Submit a case using the form below. This is the preferred method for a
support request and will enable us to provide the highest quality
response. Our goal is to respond to all support requests within one
hour. Remember that the more information you provide, the easier it will
be for us to respond. If this is a presentation emergency call
1-800-874-8798.
Tips for submitting a case:
Give us as much detail as possible –
when reporting an issue, please include the application you were using,
the location within the application, a detailed summary, any error
messages you received and a copy of the Log Report (if applicable).
Please submit each issue or enhancement request separately.
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