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IT Documents

Available in Hosted and self-hosted editions

A Wide Range of Support services are included with your subscription

Online Learning Center and IT Support Site
Recorded Webinars, training manual and software downloads are all available on our client learning center, anytime from anywhere. The Learn site is structured by role, with pages for administrators, presenters, internal trainers, PowerPoint designers and IT professionals.

Free Instructor-Led Webinars
Free instructor-led Webinars are scheduled every month on subjects ranging from how to use SlideManager to slide optimization and PowerPoint best practices.

Dedicated Success Team Manager for every client
Every client is assigned a dedicated member of our Success Team to guide you through implementation of SlideManager and ensure your satisfaction with the system. Our Success Team has access all levels of our company to provide the services you need. We'll do more than just answer questions, we will resolve any SlideManager problems that you may encounter.

Online issue tracking
As a SlideManager client you will have access to a dedicated online account center that connects directly to our CRM system. We constantly monitor the status of outstanding support issues.

Server Setup
Your ASP site can be up within 48 hours, branded to your specifications. If you self-host our IT support staff will quickly guide through you through your SlideManager installation.

Enhancement Upgrades
SlideManager upgrades will be managed automatically for our ASP clients and simultaneously made immediately available to our self-hosted clients. Every upgrade is introduced on a dedicated web page with enhancement lists and an introductory recorded webinar.